Privacy Policy
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you access or use the Pure Casino services available through the domain purebet-ca.com (the "Website") and related interfaces. It applies to players, account holders, and other visitors to the Website located in Canada or otherwise interacting with our services. By using the Website, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 1 January 2026 and remains in force until updated or replaced in accordance with the "Updates" section below.
Who We Are
OBSERVE: The project domain purebet-ca.com is associated with the Pure Casino brand and information about offshore and land-based operations. The only clearly identified online-operator legal entity in the data is SSC Entertainment N.V. in Curaçao. Canadian land-based casinos are operated by Pure Canadian Gaming Corp. under AGLC oversight. The precise legal entity for purebet-ca.com has not been specified.
EXPAND: To maintain transparency while avoiding misrepresentation, we must clearly distinguish between (a) the informational/affiliation role of purebet-ca.com (Pure Casino project) and (b) the licensed gambling operations described, which are operated by separate entities. We must also provide available contact information and identify a privacy contact function (DPO or equivalent) even if a named individual is not provided.
REFLECT: The following wording clarifies roles and provides required contact points without inventing unverified corporate details.
Website operator and role
The Website purebet-ca.com (the "Website") hosts the Pure Casino project, which provides information about online and land-based gambling offerings connected with the Pure Casino / Pure Canadian Gaming brand and its offshore counterpart at purecasino.co. To the best of our knowledge and based on publicly available information:
- SSC Entertainment N.V., a public limited company (N.V.) incorporated under the laws of Curaçao, registration number 102525, operates the offshore online casino available at purecasino.co under sub-license 8048/JAZ2011-012 issued by Antillephone N.V. and authorized by the Government of Curaçao.
- Pure Canadian Gaming Corp. operates land-based Pure Casino locations in Alberta, Canada (including "Pure Casino Yellowhead") under licenses issued by the Alberta Gaming, Liquor and Cannabis Commission (AGLC), including Casino Facility License No. 456211 for Pure Casino Yellowhead.
The Pure Casino project on purebet-ca.com is an informational and marketing resource aimed at Canadian users and may provide links, reviews, and offers relating to the above operators and related brands. Unless explicitly stated otherwise on a particular page, purebet-ca.com is not itself a licensed gambling operator in Canada and does not directly provide real-money gambling services.
Legal address and registration details
- SSC Entertainment N.V.
Jurisdiction: Curaçao
Registration number: 102525
Gaming license reference: Antillephone sub-license 8048/JAZ2011-012 (Curaçao) - Pure Canadian Gaming Corp.
Jurisdiction: Alberta, Canada (regulated by AGLC)
Land-based casino operations only (no direct control over offshore purecasino.co operations confirmed).
Because the specific corporate entity responsible for data processing for purebet-ca.com has not been formally disclosed, the contact details below must be used for all privacy-related requests in relation to this Website. Where your data is ultimately processed by SSC Entertainment N.V. or another licensed operator (for example, if you follow a link from purebet-ca.com and open a gambling account), that operator's own privacy policy and contact details will govern further processing.
Data Protection Contact (DPO function)
- Email (primary privacy contact): [email protected]
- Email (support-related privacy queries): [email protected]
- Postal address: Where a physical mailing address is not specified, you may request the current designated mailing address for privacy correspondence via email. We will provide the appropriate address or, if relevant, refer you to the correct operator (e.g., SSC Entertainment N.V.).
References in this Privacy Policy to "we", "our", or "us" mean, as applicable, the entity or entities responsible for operating the Website and/or for the specific data processing activity in question, including SSC Entertainment N.V. or other operators where explicitly stated on a given page or in a particular offer.
What Personal Data We Collect
OBSERVE: Users may interact with purebet-ca.com (browsing, subscribing, contacting support) and may be redirected to third-party gambling operators (such as SSC Entertainment N.V. at purecasino.co). Data collected can include identification, contact, technical, payment-related (indirectly), behavioral and marketing data, as well as cookies and tracking identifiers.
EXPAND: For Canadian users, applicable privacy laws (e.g., PIPEDA and substantially similar provincial laws) require transparency on categories of personal information, the context of collection, and whether data is collected directly or via third parties (e.g., analytics, affiliate tracking, advertising networks). We must also distinguish data collected by this Website from data collected after users exit to third-party sites.
REFLECT: The following breakdown clarifies these categories to align with Canadian and international best practices.
Data you provide directly
- Identification and contact data: Your full name, email address, country and province of residence, and other contact details (for example, when you subscribe to newsletters, request information, participate in promotions, or contact support at [email protected] or [email protected]).
- Account data (if applicable): If the Website offers user accounts, we may collect your username, password (stored in hashed form), preferred language, communication preferences, and profile settings.
- Communication content: Any information you provide in emails, feedback forms, survey responses, or other correspondence with us (including inquiries about SSC Entertainment N.V., Pure Canadian Gaming, or referenced regulators such as AGLC).
Technical and usage data
- Technical identifiers: IP address, device identifiers, browser type and version, operating system, language settings, time zone, and similar technical data when you access purebet-ca.com.
- Usage logs: Pages visited, links clicked (including outbound affiliate links to sites such as purecasino.co or purecasinos.com), time and duration of visits, referral URLs, and interaction events (scrolls, clicks, error logs).
Payment and transactional data
- On purebet-ca.com: As of the "Last updated" date below, the Website does not itself process payments or store payment card details. If this changes, we will update this section and provide detailed information about the processing of financial data.
- On third-party gambling sites: When you follow links from purebet-ca.com to operators such as SSC Entertainment N.V. (purecasino.co) or AGLC-regulated platforms, any payment and payout information (e.g., credit card numbers, bank account details, e-wallet IDs) will be collected and processed directly by those operators and their payment partners under their own privacy policies.
Behavioral and profile data
- Engagement with our content: Information about which game reviews, bonus offers, or responsible gambling resources (e.g., links to gamesenseab.ca) you view or interact with.
- Marketing and preference data: Your subscription status, preferences regarding newsletters or promotional communications, and interactions with marketing emails (opens, clicks, unsubscribes).
- Aggregated betting-related data (via partners): Where our affiliate tracking or analytics partners provide us with aggregated reports from operators (e.g., SSC Entertainment N.V. or other sister brands), we may receive de-identified or pseudonymized information about registrations, deposits, and betting activity for statistical, commission calculation, and performance analysis purposes. We do not receive your full betting history in identifiable form from these partners unless explicitly stated and consented to.
Cookies and similar technologies
- Cookies: Small text files stored on your device to enable core functionality, remember your preferences, and understand how you use the Website.
- Tracking pixels and tags: Invisible images or code snippets used for analytics (e.g., page views, conversions) and, if consented to, for advertising attribution and personalization via third-party advertising networks.
- Affiliate tracking identifiers: Unique IDs embedded in outbound links to partner operators (such as purecasino.co and other SSC Entertainment N.V. brands), enabling us and those partners to attribute registrations and transactions to purebet-ca.com.
Where we place or allow the placement of non-essential cookies or similar technologies that are not strictly necessary for the operation of the Website, we will request your consent where required by applicable law and will provide you with options to manage such technologies as described in the "Cookies & Tracking Technologies" section below.
Legal Basis for Processing
OBSERVE: We must justify each type of data processing under applicable Canadian privacy laws (e.g., PIPEDA and substantially similar provincial laws), and we aim to align with GDPR-style concepts (consent, contract, legitimate interests, legal obligations) to ensure clarity for users who may be familiar with EU standards.
EXPAND: The main legal grounds are informed consent, necessity for providing requested services (e.g., newsletters, account access), legitimate interests (analytics, fraud detection, site security, affiliate program management), and compliance with legal or regulatory requirements (e.g., gambling, AML/KYC when you interact with licensed operators such as SSC Entertainment N.V. or AGLC-regulated casinos).
REFLECT: The following mapping between purposes and legal bases is designed to be transparent and to support cross-border compliance.
- Consent
We rely on your explicit consent to:- Send you marketing emails, newsletters, and promotional communications regarding Pure Casino, SSC Entertainment N.V. brands, and other partners.
- Place and access non-essential cookies and similar technologies used for targeted advertising, affiliate tracking beyond what is strictly necessary, and advanced analytics (where required by law).
- Collect and use any optional information you choose to provide in surveys, feedback forms, or similar engagements that are not necessary to provide a core service.
- Performance of a contract or to take steps at your request prior to entering into a contract
We process data where necessary to:- Provide you with the Website and its functionalities (e.g., user accounts, saved preferences, support responses).
- Administer promotions, competitions, or loyalty-related interactions linked to Pure Casino or other partners, where the terms require us to use your personal data.
- Facilitate your use of third-party gambling operators (e.g., by directing you to SSC Entertainment N.V. or AGLC-regulated platforms), including necessary affiliate and tracking arrangements to ensure that offers are correctly applied.
- Legitimate interests
We may process your data on the basis of our legitimate interests, provided that such processing is proportionate and respects your privacy rights. These interests include:- Ensuring the security, integrity, and availability of the Website (e.g., preventing fraud, abuse, and unauthorized access).
- Measuring and improving the performance of the Website, our content, and our marketing campaigns (analytics, A/B testing, aggregate reporting).
- Managing and optimizing our affiliate relationships with operators such as SSC Entertainment N.V. and other brands related to Pure Casino.
- Protecting our rights, property, and legitimate business interests in the event of disputes, legal claims, or regulatory inquiries.
- Compliance with legal and regulatory obligations
We process data when necessary to:- Comply with applicable Canadian privacy laws, consumer protection laws, anti-spam legislation (such as CASL), and any reporting duties.
- Assist licensed gambling operators and regulators (such as AGLC or Curaçao authorities) when we are legally required to provide information or cooperate in investigations relating to responsible gambling, anti-money laundering (AML), know-your-customer (KYC), fraud, or similar obligations.
- Respond to valid requests from courts, law enforcement authorities, or supervisory agencies.
Purpose of Processing
OBSERVE: Users need clear information on why their data is collected and how it is used in the context of an informational/affiliate gambling site with links to offshore and Canadian land-based operators.
EXPAND: The main purposes cluster around service provision, personalization and improvement, marketing and communications, analytics and performance, compliance and fraud prevention, and responsible gambling orientation.
REFLECT: The purposes below are aligned with the legal bases set out in the previous section and are written to be understandable to non-legal readers.
- Providing and operating the Website and related services
- Enabling you to browse purebet-ca.com and access information about Pure Casino, SSC Entertainment N.V., Pure Canadian Gaming, and related gambling offers.
- Operating any user accounts, subscription lists, or preference centers that we may provide.
- Responding to your inquiries, feedback, complaints, or support requests sent to our contact emails.
- Improving our services and user experience
- Analyzing how visitors use the Website to improve navigation, content relevance, and technical performance.
- Developing new features, tools, and informational resources (including responsible gambling content and links such as gamesenseab.ca).
- Marketing, communications, and promotions
- Sending you newsletters, promotional messages, and tailored offers about Pure Casino, partner operators (including SSC Entertainment N.V. brands), and related products or services, where permitted by law and where you have not opted out.
- Measuring the effectiveness of campaigns and promotional placements, including affiliate links to third-party operators.
- Analytics and performance measurement
- Using aggregated and pseudonymized data to understand trends, track conversions, and calculate commissions with partners.
- Producing internal reports and statistics for business planning and optimization.
- Fraud prevention, security, and compliance
- Protecting the Website and our systems against unauthorized access, abuse, and other security threats.
- Assisting gambling operators and regulators in identifying and preventing fraudulent or abusive behavior, when legally required or contractually mandated.
- Maintaining records necessary to demonstrate compliance with legal, regulatory, tax, and accounting obligations.
- Other purposes with notice or consent
- Any other use that we clearly describe at the time of collection and, where required, for which we obtain your consent.
Disclosure & Sharing
OBSERVE: Data sharing occurs with service providers (hosting, analytics, security), payment and affiliate partners, gambling operators, regulators, and potentially advertising networks. Cross-border transfer to Curaçao and possibly other jurisdictions is expected.
EXPAND: Canadian privacy laws and international standards require that we identify categories of recipients, explain why data is shared, and describe safeguards (contracts, minimal access, etc.). Users must also understand that once they leave purebet-ca.com, operators like SSC Entertainment N.V. become independent controllers of their data.
REFLECT: The following section clarifies sharing practices without overstating or understating the extent of disclosure.
- Service providers (processors)
- We may share personal data with trusted third-party service providers who assist us in operating the Website and delivering our services, including:
- Website hosting and infrastructure providers.
- Analytics services and measurement platforms.
- Email delivery and customer support tools.
- Security and anti-fraud tools.
- These providers are contractually required to:
- Use your data only for the specific purposes described.
- Implement appropriate security measures.
- Comply with applicable privacy and data protection laws.
- We may share personal data with trusted third-party service providers who assist us in operating the Website and delivering our services, including:
- Gambling operators and business partners
- When you follow links from purebet-ca.com to third-party gambling operators such as purecasino.co (operated by SSC Entertainment N.V.) or AGLC-regulated online platforms, you will be interacting directly with those entities.
- We may:
- Share limited identifiers (such as affiliate tracking codes) with these operators so they can attribute registrations and transactions to purebet-ca.com.
- Receive aggregated or pseudonymized reports from them about user activity for analytics and commission calculation.
- These operators act as independent controllers of your personal data and will process it in accordance with their own privacy policies, which you should review carefully before registering or transacting.
- Regulators and supervisory authorities
- Where required by applicable law, we may share data with:
- Canadian regulators such as the Alberta Gaming, Liquor and Cannabis Commission (AGLC) in relation to land-based gaming or related compliance matters.
- Curaçao authorities or Antillephone N.V. in connection with SSC Entertainment N.V.'s offshore operations, where we are legally obliged to cooperate.
- Other competent authorities if we are subject to their jurisdiction.
- We will disclose only the information reasonably necessary for the relevant purpose and in accordance with law.
- Where required by applicable law, we may share data with:
- Advertising networks and analytics partners
- With your consent where required, we may share certain information (such as cookie identifiers or hashed contact details) with advertising networks, analytics providers, or social media platforms for:
- Audience measurement.
- Attribution of marketing campaigns.
- Delivery of targeted advertising content.
- These partners may combine this information with data they already hold under their own privacy policies.
- With your consent where required, we may share certain information (such as cookie identifiers or hashed contact details) with advertising networks, analytics providers, or social media platforms for:
- Legal and business transfers
- We may disclose your data if we believe such disclosure is:
- Required by law, court order, or regulatory request.
- Necessary to protect our rights, safety, property, or those of our users or third parties.
- In the event of a merger, acquisition, sale of assets, or other corporate transaction involving the Pure Casino project or related businesses (including transactions with entities such as VICI Properties Inc., which currently acts as a real estate owner and lessor of certain Pure Canadian Gaming properties), your data may be transferred to the acquiring or successor entity, subject to continuity of privacy protections.
- We may disclose your data if we believe such disclosure is:
International Transfers
OBSERVE: Data may be processed or stored outside Canada, particularly in the European Union, Curaçao, and other jurisdictions where SSC Entertainment N.V., hosting providers, or analytics partners operate. Cross-border transfers must be addressed clearly.
EXPAND: While Canadian laws allow international transfers where comparable protections are maintained, we should also mirror EU-style safeguards (contractual clauses, technical measures) to strengthen trust. Players interacting with Curaçao-licensed operators should be made aware that their data may be governed partly by non-Canadian laws.
REFLECT: The following wording explains the nature of these transfers and the safeguards in place.
- Destinations of transfers
- Your personal data may be transferred to and processed in:
- Canada (including Alberta and other provinces) where our core user base and some service providers are located.
- Curaçao, in connection with the operations of SSC Entertainment N.V. and Antillephone-licensed services.
- Other countries where our or our service providers' servers and offices are located, which may include the European Union, the United States, and other jurisdictions.
- Your personal data may be transferred to and processed in:
- Protection measures
- We take reasonable steps to ensure that any international transfer of personal data is carried out in accordance with applicable Canadian privacy laws and, where relevant, with internationally recognized standards by:
- Using contractual safeguards such as standard contractual clauses or equivalent data transfer agreements with our service providers and partners, where appropriate.
- Implementing technical and organizational security measures (encryption, access controls) to protect data during transit and storage.
- Limiting transfers to what is necessary for the purposes described in this Privacy Policy.
- When you choose to open an account or transact directly with offshore operators such as SSC Entertainment N.V., those operators will process your data under the laws and regulatory framework of their respective jurisdictions (e.g., Curaçao). You should review their privacy documentation for detailed information about such transfers and protections.
- We take reasonable steps to ensure that any international transfer of personal data is carried out in accordance with applicable Canadian privacy laws and, where relevant, with internationally recognized standards by:
Data Retention
OBSERVE: We must specify retention periods or criteria for different data types, consistent with data minimization principles, and extend timelines prudently up to at least 2026 as requested.
EXPAND: Gambling-related and financial data often must be retained for several years due to AML/KYC, tax, and regulatory obligations, although purebet-ca.com currently plays an informational/affiliate rather than transactional role. We should distinguish between Website-level data and data controlled by third-party operators.
REFLECT: The following retention policy balances legal obligations, business needs, and user privacy.
- General retention principles
- We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.
- When data is no longer required, we will delete, anonymize, or aggregate it so that it no longer identifies you.
- Specific retention periods
- Contact and account data: Retained for the duration of your active relationship with us (e.g., as a subscriber or registered user) and for up to five (5) years after your last interaction or account closure, unless a longer period is required by law or necessary to manage potential disputes.
- Communications and support tickets: Retained for up to five (5) years from the date of the last correspondence, to enable us to respond to follow-up queries and to demonstrate compliance.
- Marketing data: Information about your marketing preferences and consent is kept for as long as you remain subscribed and for up to three (3) years after you opt out, for audit and compliance purposes.
- Technical and analytics data: Raw logs and analytics identifiers are generally retained for up to 24 months, after which they may be aggregated or anonymized for longer-term trend analysis.
- Data held by third-party gambling operators
- Where you interact directly with operators such as SSC Entertainment N.V. or AGLC-regulated casinos, those entities determine their own retention periods subject to their legal and regulatory obligations (which may require keeping financial and betting records for longer periods, e.g., 5 - 10 years).
- You should consult their privacy policies for specific details regarding retention and deletion.
- Deletion criteria
- Expiry of the retention period associated with the particular category of data.
- Successful completion of a verified deletion request from you, where no overriding legal obligation requires further retention.
- End of the Pure Casino project or a substantial change in its operating structure that makes further retention unnecessary.
Your Rights
OBSERVE: Although the primary jurisdiction is Canada, the user has requested alignment with GDPR-style rights and references to Mexican law. We must therefore articulate a broad set of rights (access, rectification, erasure, restriction, objection, portability, withdrawal of consent), while clarifying that the applicable framework may differ by location. We should also include procedures, 30-day timelines, and free-of-charge guarantees.
EXPAND: Canadian regimes (e.g., PIPEDA, provincial laws) provide similar rights in practice, even if terminology differs. Mexican law (e.g., the Federal Law on Protection of Personal Data Held by Private Parties - LFPDPPP) grants ARCO rights (Access, Rectification, Cancellation, and Opposition), which align conceptually. GDPR provides an internationally recognized benchmark.
REFLECT: The below rights are expressed using GDPR and ARCO-style language while grounding them in an international compliance context. They apply to the extent relevant law grants you such rights.
Access, rectification, and correction
- You have the right to request confirmation as to whether we process your personal data and, if so, to obtain a copy of the data we hold about you, subject to limited exceptions under applicable law.
- You may request that any inaccurate, incomplete, or outdated personal information be corrected or updated.
Erasure, cancellation, and withdrawal
- You may request that we delete (or "cancel", in Mexican ARCO terms) your personal data when:
- It is no longer necessary for the purposes for which it was collected.
- You have withdrawn consent (where consent was the legal basis) and there is no other legal ground for processing.
- The data has been processed unlawfully or must be deleted to comply with a legal obligation.
- We may decline to fully erase data where retention is required by law (for example, for accounting, tax, or regulatory reasons) or where we need it to establish, exercise, or defend legal claims. In such cases, processing will be restricted to the minimum necessary purpose.
Restriction of processing
- You may request that we restrict the processing of your personal data in situations where:
- You contest the accuracy of the data, for a period enabling us to verify it.
- The processing is unlawful and you oppose deletion, preferring restricted use instead.
- We no longer need the data for our purposes, but you require it for legal claims.
- You have objected to processing based on legitimate interests and we are verifying whether our interests override yours.
Objection and opposition
- You may object (or "oppose" under Mexican ARCO terminology) to the processing of your personal data based on our legitimate interests, including profiling, on grounds relating to your particular situation. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is needed for legal claims.
- You have the right to object at any time to the use of your data for direct marketing purposes (including profiling related to such marketing). If you object, we will no longer process your data for marketing.
Data portability
- To the extent provided by applicable law (for example, under GDPR-style rules where we rely on consent or contract and processing is carried out by automated means), you may request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you may request that we transmit that data directly to another controller where technically feasible.
Withdrawal of consent
- Where we process your data based on your consent, you may withdraw that consent at any time by:
- Using unsubscribe links in marketing emails.
- Adjusting cookie or tracking settings, as described under "Cookies & Tracking Technologies".
- Contacting us at [email protected] or [email protected].
- Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Procedure for exercising your rights
- Submit your request: Send a clear, written request to [email protected], indicating:
- Your full name and contact details.
- The nature of your request (e.g., access, rectification, deletion, objection, portability).
- Any additional information that may help us identify you and locate your data (for example, approximate dates you used the Website, email addresses you used to subscribe, or references to specific operators or offers).
- Identity verification: To protect your privacy, we may request additional information to verify your identity before acting on your request, particularly for access, portability, or deletion requests.
- Response timeframe: We aim to respond to your request without undue delay and, in any event, within 30 days of receipt. If your request is complex or we have received numerous simultaneous requests, we may extend the response period by an additional 30 days, in which case we will inform you of the extension and the reasons for it.
- Fees: We will handle your requests free of charge, unless they are manifestly unfounded, repetitive, or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request, in accordance with applicable law.
- Interaction with third-party operators: If your request concerns data held primarily by a third-party gambling operator (such as SSC Entertainment N.V. or an AGLC-regulated casino), we may:
- Inform you that the request should be addressed directly to that operator; and/or
- Assist in directing your request to the correct contact point where feasible.
Nothing in this section limits any rights you may have under specific Canadian provincial laws, EU data protection laws, or Mexican data protection regulations (including the ARCO rights under LFPDPPP), to the extent such laws apply to you.
Cookies & Tracking Technologies
OBSERVE: The Website uses cookies and related tools for essential functionality, analytics, and affiliate/marketing attribution. Users must be informed of the types of cookies, purposes, and controls.
EXPAND: Classify cookies as session, persistent, and third-party, and explain how to manage them through browser settings and any internal tools.
REFLECT: The following section explains our approach in a user-friendly manner while preserving necessary legal detail.
Types of cookies we use
- Session cookies: Temporary cookies that remain on your device only while your browser is open. They are used for technical operations such as navigation between pages, remembering temporary choices during a session, and ensuring the security and integrity of the session.
- Persistent cookies: Cookies that remain stored on your device for a defined period or until you delete them. They help us remember your preferences (e.g., language settings), recognize returning visitors, and analyze long-term usage trends.
- Third-party cookies: Cookies and similar technologies placed by third-party service providers, such as analytics platforms, advertising networks, and affiliate tracking systems. These third parties may collect information about your online activities across different websites and over time, in accordance with their own privacy policies.
Purposes of cookies and tracking
- Strictly necessary / functional cookies: Required to make the Website function correctly, including enabling basic navigation, protecting forms against abuse, and saving essential preferences. These cookies cannot be disabled via our internal tools, although you may still block them at browser level (which may compromise functionality).
- Analytics and performance cookies: Used to collect aggregated information about how visitors interact with the Website (pages viewed, time spent, errors encountered). This data helps us improve the performance, content, and usability of purebet-ca.com.
- Advertising and affiliate cookies: Used to measure the effectiveness of our marketing campaigns and affiliate relationships, including:
- Tracking when users follow links from purebet-ca.com to gambling operators (e.g., SSC Entertainment N.V. brands or other partners).
- Attributing conversions (registrations, deposits) to purebet-ca.com.
- In some cases, delivering or measuring personalized advertising content, where permitted by law and with your consent where required.
Managing cookies
- Browser settings: Most web browsers allow you to:
- View which cookies are stored on your device.
- Delete cookies individually or all at once.
- Block or limit cookies from specific sites or from all sites.
- Configure the browser to notify you before a cookie is stored.
- Internal tools (where available): If we provide an internal cookie banner or preference center, you will be able to:
- Accept or reject non-essential cookies.
- Change your preferences at any time.
- Impact of disabling cookies: If you choose to disable or block some or all cookies, certain features of the Website may not function correctly, and your user experience may be degraded. However, essential content should generally remain accessible.
Data Security
OBSERVE: We must describe the technical and organizational measures used to protect personal data (encryption, access controls, audits, training, incident response) and, where applicable, note alignment with international security standards.
EXPAND: Although we cannot claim formal certification (e.g., ISO 27001, SOC 2) without explicit evidence, we can refer to best-practice controls and to the security frameworks commonly used by reputable hosting and cloud providers.
REFLECT: The following statement provides a robust but accurate description of our security posture.
- Encryption and secure communication
- Data transmitted between your browser and the Website is protected using TLS 1.2+ encryption (HTTPS), helping to prevent interception or tampering in transit.
- Where appropriate, we employ encryption for data at rest (e.g., encrypted storage volumes or databases provided by our hosting providers).
- Access controls and authentication
- Access to systems storing or processing personal data is restricted to authorized personnel and service providers who require such access for legitimate business purposes.
- We use role-based access controls, strong authentication practices, and, where feasible, multi-factor authentication (MFA) for administrative accounts.
- Organizational measures and training
- Individuals who handle personal data are required to follow confidentiality obligations and internal policies designed to safeguard information.
- We promote awareness of privacy and security requirements and maintain internal procedures for handling personal data securely.
- Monitoring, audits, and testing
- We work with reputable infrastructure providers that employ advanced security controls and regularly test their systems for vulnerabilities.
- Where appropriate, we conduct periodic risk assessments and reviews of key security controls to maintain an appropriate level of protection.
- Incident detection and response
- We maintain procedures designed to detect, investigate, and respond to suspected personal data breaches or security incidents.
- In the event of a data breach that is likely to result in a real risk of significant harm to you, we will notify you and the relevant authorities as required by applicable law, including providing information about the nature of the breach and recommended protective steps.
While we strive to implement industry-standard measures and may leverage infrastructure aligned with recognized frameworks such as ISO 27001 or SOC 2, no system can guarantee absolute security. You are encouraged to take your own precautions, including using strong, unique passwords and keeping your devices secure.
Complaints & Contacts
OBSERVE: Users need clear channels for questions and complaints (email, possible postal address) and a structured process. Escalation routes to supervisory authorities, including Mexican and EU authorities where applicable, must be described with contact details.
EXPAND: For Canada, relevant oversight may include the Office of the Privacy Commissioner of Canada (OPC) or provincial commissioners. For Mexico, the Federal Institute for Access to Information and Data Protection (INAI) oversees LFPDPPP. For EU residents, their national data protection authorities are relevant if EU law applies.
REFLECT: The following section sets out the complaint pathway in a stepwise manner.
How to contact us
- Primary privacy contact (DPO function):
Email: [email protected] - Support-related privacy inquiries:
Email: [email protected] - Other contacts:
For media or commercial inquiries that may involve personal data issues, you may also contact [email protected] or [email protected] as appropriate. - Postal address:
If you prefer to submit a written complaint by post, please request the current correspondence address at [email protected]. We will provide the relevant address or direct you to the corresponding operator (e.g., SSC Entertainment N.V.) where appropriate.
Internal complaint procedure
- Submission: Send your complaint or question with a clear description of the issue, your contact details, and any supporting documentation to [email protected].
- Acknowledgment: We will acknowledge receipt of your complaint, typically within five (5) business days.
- Investigation: We will review your complaint, consult internal teams and, where relevant, coordinate with partner operators (e.g., SSC Entertainment N.V.) if the matter involves their processing of your data.
- Response: We aim to provide a substantive response within 30 days from receipt of your complete complaint. If additional time is required due to complexity or the need to consult third parties, we will inform you of the delay and the expected timeframe.
- Resolution: Where appropriate, we will take corrective action, such as updating or deleting data, adjusting processing practices, or providing additional information.
Escalation to supervisory authorities
If you are not satisfied with our response or believe that your privacy rights have been violated, you may lodge a complaint with the relevant supervisory authority, depending on your place of residence and the applicable law.
- Canada (federal-level oversight under PIPEDA)
Office of the Privacy Commissioner of Canada (OPC)
Website: https://www.priv.gc.ca
Phone (Canada): 1-800-282-1376 - Provincial privacy commissioners (Canada)
If your complaint concerns a private-sector organization in a province with substantially similar legislation (e.g., Alberta, British Columbia, Quebec), you may contact the relevant provincial information and privacy commissioner. For Alberta:
Office of the Information and Privacy Commissioner of Alberta (OIPC)
Website: https://www.oipc.ab.ca - Mexico
If Mexican data protection law (including LFPDPPP) applies to you, you may contact:
Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI)
Website: https://www.inai.org.mx - European Union
If you are in the European Union and believe that processing is subject to EU data protection law (GDPR), you may contact your local data protection authority. A list of EU data protection authorities is available at:
https://edpb.europa.eu/about-edpb/about-edpb/members_en
Nothing in this Privacy Policy limits your right to seek other remedies that may be available under applicable law.
Updates
OBSERVE: We must describe how users will be informed of changes (email, banners, dashboard alerts), provide a "Last updated" date, and explain advance notice for significant changes and user options.
EXPAND: To build trust, we should maintain version control and emphasize that material changes will not apply retroactively without notice, giving users an opportunity to object or close accounts.
REFLECT: The following section outlines our update and notification practices clearly and concisely.
Changes to this Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or the operation of the Pure Casino project.
- Each version of the Privacy Policy will be identified by the "Last updated" date indicated at the end of the document.
Notification methods
- Website notifications: For material changes, we will display a prominent notice on the Website (for example, a banner or pop-up) drawing attention to the updated Privacy Policy.
- Email notifications: If we have your email address and the changes are material, we may also send you a direct notification describing the key updates.
- Account dashboard alerts: If we provide user accounts, we may also notify you through in-account notifications or message centers.
Advance notice for significant changes
- Where feasible and required by law, we will provide advance notice of significant changes (for example, at least 30 days before the new terms take effect), particularly where:
- We introduce new purposes of processing that are not compatible with the existing ones.
- We materially expand the categories of personal data collected.
- We change how or with whom we share data in ways that may significantly affect your rights.
- During the notice period, you may:
- Review the updated Privacy Policy.
- Adjust your privacy preferences (for example, marketing consents, cookie settings).
- Contact us with questions or objections.
- Stop using the Website or close any accounts associated with purebet-ca.com if you do not agree with the changes.
Last updated: January 2026